Privacy notice

MASCON ARCHITECTURAL INNOVATION LTD. operates MASCON Estate and is responsible for the personal information described in this notice. Our business address is Downtown, Diab Tower, Damascus, Syria. For privacy requests, questions, or complaints, contact us at info@masconestate.com.

When you browse the site or contact us, we may process your name, telephone number, email address, country, message, property or project context, preferred language, and contact preference. We also process the qualification information you choose to provide, such as purchase purpose, budget range and currency, and intended purchase timing.

We record privacy and optional marketing consent choices, the time they are recorded, the page or campaign that brought you to us, and technical security information. This can include IP address data used for request-rate limiting, fraud prevention, service security, and audit records.

We use information to respond to your inquiry, identify suitable properties or services, qualify and manage sales opportunities, arrange requested follow-up, support an active transaction, maintain accurate records, and protect the website and our operations.

We use marketing contact details only where you have separately chosen to receive marketing. You can object to marketing at any time by contacting us or using an unsubscribe option where one is provided. Marketing consent is separate from the acknowledgment required to submit an inquiry.

We may share relevant information with authorized MASCON staff and, when necessary to respond to your request or progress a transaction, the relevant property developer, owner, agent, or approved email or WhatsApp communication provider. Recipients must use the information only for the relevant service, transaction, communication, or operational purpose.

We may also disclose information where reasonably necessary to protect rights, investigate misuse or fraud, comply with a legal obligation, or respond to a lawful request. We do not sell personal information.

We retain inquiry and sales-opportunity records for 24 months after the last meaningful interaction. We may keep relevant information for longer where there is an active transaction, a legal or accounting obligation, a dispute, or a security or fraud investigation. After that period, we review the record and handle it in line with its purpose, our operational retention controls, and applicable requirements.

You may contact us to request access to, correction of, deletion of, or information about personal information we process, and to object to marketing. We may need to verify your identity and may retain limited information where an exception applies. Contact info@masconestate.com or write to MASCON ARCHITECTURAL INNOVATION LTD., Downtown, Diab Tower, Damascus, Syria.

The site may use necessary storage for security and display preferences, including language, currency, and area-unit choices. We will not add non-essential measurement or advertising technology without an approved collection and consent model where one is required.

We may update this notice when our services, processing, or legal requirements change. The version shown on this page identifies the notice presented at the time of consent recorded with an inquiry.